European Journal of Prosthodontics and Restorative Dentistry
An Audit of Letters of Referral to a Prosthodontic Department in a Dental Teaching Hospital.
Abstract
This study was presented to the British Society for the Study of Prosthetic Dentistry meeting, Newcastle upon Tyne, United Kingdom, March 2007.
Abstract - The purpose of this study was to investigate the quality and number of letters of referral for new patients received in the Prosthodontics Department of a Dental Teaching Hospital. Letters received during the month of May 2006 were included. Each letter of referral was tested against ï¬ve criteria which might be expected in an appropriate letter of referral. These were information on the following: relevant dental history, relevant medical history, teeth present, diagnosis, and treatment plan. The results showed that only 8% of letters met all ï¬ve criteria and 11% met none of them. Letters requesting better information were sent to referring practitioner as a result of this audit. However a re-audit in May 2007 showed that 9% of letters met all ï¬ve criteria and 15% met none of them. A need has been identiï¬ed for better referral letters and ways of achieving this were discussed.
KEY WORDS: Letter, referral, NHS
Authors
Michael R Fenlon, Shiri Glick, Martyn Sherriff
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